My caregiver came back.
Posted on: March 12, 2014 /
Well, I’m writing this after midnight, so technically it was yesterday. She came back to work after being out sick last week. She isn’t 100% better, but she didn’t have a doctor’s note for anymore days off, so she had to come back. I actually needed her to help me do 3 things today, that we wouldn’t normally do. I couldn’t pay my Verizon bill last night, because they wanted me to update my security profile, and they were asking me to select an image on a page in order to do this. However, when I went back in to do it this afternoon while she was here to help me with it, the page for that didn’t come back up, and I was able to pay the bill. The second thing I needed her to help me with was Viddler, which is a long story.
I used Viddler to upload my Bungee jumping video 5 years ago. Last month they sent me an email saying they were going to remove personal user accounts from their service to focus on business accounts. I archived the email and forgot about it. When I went to go look at an email I needed to file a claim against the Amazon merchant who didn’t send a second package of cookies after I told them I didn’t receive the first one, (and they said they would send a second one,) I found the email from Viddler. I opened it, and realized that today was the day they were supposed to be removing the personal accounts. I immediately logged in, and tried to download the video. I wasn’t able to, (even after trying it with 2 different browsers and screen readers,) I thought that they might not remove the personal accounts right away, (they might wait until the evening, late at night, or maybe even midnight,) so maybe I could allow my caregiver to help me with it. I was wrong, by the time she was ready to help me with it, my account and the video were gone. I attribute this to several things.
- It was my fault that I failed to remember to pay attention to an impending shutdown date.
- It’s a lesson that I’ve learned many times since then, that I’ve needed to have better back-up strategies in place. Fortunately, I now have an external hard drive and an make use of Dropbox, so I do have a better back-up strategy, however it still isn’t failsafe.
- However, it’s the fault of Viddler, that they chose to make their page inaccessible, so that even by pressing the download button on the video page, I wasn’t able to download the video. By “pressing the button,” I don’t just mean pressing enter, I actually tried simulated clicks in all 4 cases. I also tried clicking on the “manage” tab in the video details panel, but it failed in all cases.
- Also, a second reminder email should have been sent last week.
The third thing she needed to help me with was my phone, I can’t add contacts using the keyboard. Actually, we determined that I can’t add contacts using the keyboard with Voiceover on, I can do this with Voiceover turned off, (although when I tried it the first time, it didn’t work.