Phone shipping and bank account woes!
Posted on: October 27, 2014 /
I didn’t get my phone today, even though Verizon said they were supposed to ship it on Friday. Why? because iPhones are apparently backordered like there’s no tomorrow! When mom called them earlier today, they told her it would ship between the 31st and the 17th. She told me it would be hard to keep the funds in her account since they hadn’t charged her yet, which they should have just done on Friday, regardless of whether they shipped the device or not. I tweeted to Verizon on Twitter that they should ship things when they say they’re going to ship them, and if for some reason they can’t, please send a notification as to why, and I got a response from a support representative who offered to check my estimated ship date. My estimated ship date is either the 7th or the 14th, so basically they really can’t tell me when. If they ship it on the 7th, that’s a problem for me. Verizon shipping normally takes 2 business days, and I won’t be home at all on the 10th. I have to teach at Prayer Seeker’s Café that morning, and then we have the luncheon that afternoon. After that, I have an out of town doctor’s appointment. I’ll probably be home for a half hour at the most in between all that, so either they’ll use FedEx, which comes in the morning when I’m not there, or UPS, which will come in the afternoon when I’m at the luncheon. I told the support representative that I could have my landlord sign for the package, and I can definitely do that. I’ll have to call either the UPS or FedEx, (whoever Verizon uses for shipping,) local branch, and instruct them to beep my landlord’s call box instead of mine, because I won’t be home that day. It’s very important that Verizon send a ship notification in this case, (with a tracking number,) so I can give the tracking number to the person who answers the phone. Since keeping funds in my account isn’t an issue, I’ll most likely be calling Verizon and asking them to change the card that’s charged on the order, since I’m now an authorized user on mom’s account.
Speaking of weird bank account hijinks, when I ordered my laptop last Wednesday, Dell didn’t actually charge my card. They got authorization from Chase on Friday, (the day it was shipped,) but they won’t actually charge my card until 10/29. I did get a ship notification from Dell on Friday, and a call from FedEx this morning saying that they have a delivery for me that’s scheduled for tomorrow, so everything appears to be in place, but why Dell left $1121 sitting in my account makes no sense whatsoever!